Get in Touch

If you need to contact NoKYCEx, you can use the contact form available on nokycex.com.

We accept inquiries related to:

  • exchange processing issues;
  • transaction status questions;
  • technical problems;
  • compliance-related communication;
  • business and partnership requests;
  • legal or policy matters.

Contact Form

Please provide accurate details so we can route your request correctly.

Before Contacting Support

To help us review your request faster, please include relevant details where available, such as:

  • the asset pair involved;
  • transaction amount;
  • order reference or transaction hash;
  • wallet address used for the swap;
  • a clear description of the issue.

Please do not send private keys, seed phrases, or wallet passwords under any circumstances.

Response Scope

NoKYCEx may respond to support requests in line with service availability, technical workload, internal review needs, and legal requirements. Some cases may require additional time, especially where blockchain confirmation, partner-side processing, or compliance review is involved.

Compliance and Legal Requests

If your request relates to:

  • AML / KYC review;
  • a restricted or delayed transaction;
  • data protection questions;
  • legal notices or formal complaints,

please describe the matter clearly through the website contact channel so it can be routed appropriately.